Business consulting in Helena, MontanaUnderstand the business first. Then fix what matters.
I start by learning how your business actually runs: how work comes in, where it stalls, and what's quietly costing you time or customers. Then I build the fix. Sometimes that's your Google listing. More often it's what happens after the phone rings.
Thirty minutes. No pitch, just a straight conversation about what's actually going on.
Not ready to talk yet? Take the 10-question operations audit →01 · Listen
How your business runs day to day, in your words.
02 · Diagnose
Where leads, time, and money are leaking.
03 · Fix
Simple systems your team will actually use. Marketing, operations, or both.
The Problem
The problem you can see usually isn't the one costing you.
An owner calls because the phone isn't ringing. Then it turns out the calls that do come in go to voicemail and never get returned. Or the team is buried, and the real issue is that every job depends on the owner remembering it. The symptoms are loud. The cause is usually quieter, and it's rarely just one thing. That's why I look at the whole business before I recommend anything.
How I Help
The fix depends on what we find.
These are the tools I use most. Most businesses need a few of them, not all.
Visibility
When customers can't find you.
- —Google Business Profile audits and optimization
- —Local SEO and visibility audits
- —Review strategy and follow-up systems
- —Website performance and technical SEO
Operations
When work falls through the cracks.
- —Workflow and scheduling systems
- —CRM and pipeline builds
- —Process design and automation
- —Custom tools built around how you actually work
Who's Behind This
Allen Le Vie, OpsRelay
Twenty-three years in the Air Force, then years in automotive retail where I learned what happens when sales outpaces the systems behind it. Where I've thrived, in each role, in each industry, is in my ability to take a leader's vision and turn it into actionable steps their team can actually execute. That's what OpsRelay does.
I'm also the founder of Homegrown Helena, a community publication profiling the businesses in our valley. Between the two, I know what makes a Helena-area business worth finding, and what it takes to run one well once people show up.
I'm not an agency. I'm one person who works directly with owners and their teams, figuring out what's not working and building the fix.
Common Questions
Straight answers.
Are you a marketing agency?
No. Agencies sell you a service and a monthly retainer. I start by learning how your business actually runs, find what's really costing you, and build the fix myself.
So what do you actually do?
I find where your business is losing time, leads, or money, and then I fix it. Sometimes that's your Google listing or your website. More often it's follow-up, scheduling, or a handoff nobody owns. The fix depends on what we find.
What if I already know what I need?
Good. Tell me, and we'll start there. I'll still ask how things run around it, because the thing you came in for is often a symptom of something else. If it isn't, you get exactly what you asked for.
What does the first conversation look like?
Thirty minutes. No cost, no commitment. You tell me how things run today and where it feels stuck. I ask a lot of questions. You leave with an honest read and a practical next step, whether that's working with me or not.
Let's talk about your business.
Thirty minutes, no pitch. You'll leave knowing what to fix first.
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