About
Founders don't need more ideas.
They need practical structure.
Twenty-three years in the Air Force teaches you something simple: when things move fast, people don't need more motivation — they need clear ownership, clean handoffs, and a routine way to review what's in motion.
The best units weren't the ones with the most talent or the most resources. They were the ones where everyone knew what mattered, knew what they owned, and had a repeatable rhythm for executing under pressure.
After the Air Force, I moved into high-tempo automotive retail at the executive level — where delays and missed handoffs cost real money. The work was practical: connect the gaps between teams, clarify who owns what, and build routines that keep work moving without constant escalation.
I see the same pattern in small businesses: good people, good intent, and too many open loops. Leads get stuck. Projects stall. The owner becomes the router for everything. Not because the team can't do the work — because the workflow isn't clear enough to carry it.
OpsRelay exists to install that structure: a simple way to track what's in progress, assign ownership, and reduce the amount of chasing required to get things done. Then we automate the right pieces — carefully — so the tools reduce noise instead of adding it.
If that's where you are, I'd like to talk.
Air Force
23 years leading execution in high-pressure environments — clear ownership and repeatable systems.
Automotive Retail
Executive ops in high-tempo retail — fixing handoffs and building routines that keep work moving.
OpsRelay
Installing workflows + light automation so owner-led teams can execute without constant chasing.
The Belief
“Pressure doesn't create clarity. Structure does. The businesses that run well aren't the ones with the most ideas — they're the ones with clear ownership and consistent follow-through.”
Ready to get your workflow under control?
Start with a 30-minute clarity call. We'll assess fit honestly and identify a practical next step.